Privacy Policy

We collect information you provide directly when using our website, including:

• Contact Information: Name, email address, phone number, company name, and country when you submit inquiry forms.
• Business Information: Product interests, mesh size requirements, application details, and order quantities.
• Communication Records: Messages and correspondence through our inquiry forms, email, or WhatsApp chat.

We also automatically collect certain technical information when you visit our website:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, referring URLs, and click patterns.
• Location Data: General geographic location based on IP address (country/region level only).

We use the collected information for the following purposes:

• Respond to Inquiries: To process and respond to your product inquiries, quotation requests, and business communications.
• Provide Information: To send you product specifications, technical data sheets, and pricing information you have requested.
• Improve Services: To analyze website usage patterns and improve our website content, products, and customer service.
• Marketing Communications: With your consent, to send you relevant product updates, industry news, and promotional materials.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Our website may use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality, such as language preference settings.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Advertising Cookies: May be used to deliver relevant advertisements on third-party platforms such as Facebook and Google.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and business (e.g., hosting providers, email services).
• Advertising Partners: With advertising platforms (such as Facebook/Meta) for retargeting and audience building purposes, using anonymized or aggregated data.
• Legal Requirements: When required by law, court order, or governmental regulation.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Objection: Object to processing of your data for marketing purposes.
• Portability: Request transfer of your data in a machine-readable format.

To exercise any of these rights, please contact us at info@mineral-powder.com.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@mineral-powder.com
• Phone: +86 189 4539 8885
• Company: TDHX Groups